Privacy policy

Last updated: March 18, 2026

DNA4HealthLab, LLC operates this store and website, including the DNA4Addiction™ genetic test and all related information, content, features, tools, products, and services (the "Services"). DNA4HealthLab, LLC is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been de-identified.

We may collect:

  • Contact details (name, address, phone, email)

  • Payment and transaction information

  • Account information and preferences

  • Purchase and order history

  • Communications with us

  • Device and usage data

Genetic Information and Biological Samples

As part of the DNA4Addiction™ genetic test, we collect and process:

  • Cheek swab samples

  • Genetic data derived from analysis of selected markers

  • Intake and questionnaire data

Genetic information is considered sensitive personal information and is used only as described in this Privacy Policy.

Sample Handling and Retention

  • Samples are used solely to complete the requested test

  • Samples may be temporarily stored during processing

  • Remaining biological material is destroyed within approximately 30 days after testing is complete

  • No long-term storage or biobanking

Use of Genetic Data

Genetic data is used only to:

  • Generate the DNA4Addiction™ report

  • Support internal quality and operations

  • Improve performance only in de-identified form

We do not sell genetic data.
We do not sell or share genetic information for advertising or marketing purposes.

Adult and Minor Testing

DNA4Addiction™ may be used for both adults and minors.

For Adults:

Individuals may purchase and consent to testing for themselves.

For Minors:

  • Testing must be ordered and consented to by a parent or legal guardian

  • The purchaser is responsible for confirming legal authority to consent

  • We do not knowingly collect information directly from minors without parental involvement

Parents or guardians may request deletion of a minor’s data in accordance with applicable law.

Personal Information Sources

We may collect personal information:

  • Directly from you

  • Automatically through the Services

  • From service providers

  • From partners or third parties

How We Use Your Personal Information

We use your information to:

  • Process orders and deliver services

  • Communicate with you

  • Improve the customer experience

  • Provide marketing communications (with opt-out)

  • Ensure security and prevent fraud

  • Comply with legal obligations

How We Disclose Personal Information

We may share information with:

  • Shopify and technology providers

  • Payment processors

  • Shipping and fulfillment providers

  • Laboratory and reporting partners

  • Marketing partners (non-genetic data only)

We do not sell or share genetic information for advertising purposes.

Relationship with Shopify

Our store is hosted by Shopify, which processes data to support and improve the Services. You can review Shopify’s Privacy Policy at https://privacy.shopify.com.

Third Party Links

We are not responsible for third-party sites or their privacy practices.

Security and Retention

We take reasonable steps to protect your data, but no system is completely secure.

We retain information only as long as necessary to provide services and meet legal obligations.

Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Request deletion

  • Correct inaccuracies

  • Request data portability

  • Opt out of certain data uses

You can exercise these rights by contacting us.

International Transfers

Your information may be processed outside your country using legally recognized safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time.

Contact

If you have questions, contact us at:

info@dna4healthlab.com
3151 Airway Avenue, Suite 1-2
Costa Mesa, CA 92626